A friend recommended Intercap Lending because we had a terrible experience with another mortgage company. That company said that they couldn’t get our refinance application completed because they were overwhelmed with applications during the Pandemic. Because of that experience my expectations were low. However, I was very pleasantly surprised. Dave Johnson was amazingly responsive and also patient. His entire team seemed to be on top of things at all times, and kept me in the loop throughout the process. My first contact with Dave was on July 13 and we closed on August 15. We could not be more pleased.